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Shipping & Returns

All orders placed before 12pm HST will ship same day M-F excluding federal and state holidays! We offer free USPS shipping on all orders over $50 in the US.

Returns
Due to the consumable nature of these products, unfortunately we can’t offer you a refund or exchange. Please read carefully the info below if you experience item defects so we can help you get things sorted. 


Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@thecbdsite.com and send your item to: The CBD Site, 197 Sand Island Access Rd., #213, Honolulu HI 96819, United States.

Dropship Item Orders
Some items for sale on this site are dispatched from different shipping facilities. These orders are set to arrive within days of each-other, however some delays may occur in transit from external shipping locations. We do our best to coordinate these shipments for you in a timely manner. The items which ship from other locations are viewable in each item details.  

 

Free U.S. Shipping Over $50
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